Politique d’expédition
🐾 Pawtopet Shipping Policy
Thank you for shopping with PAWTOPET! We’re committed to delivering your pet products as quickly and safely as possible. Please read our shipping policy below to understand how we handle deliveries.
📦 Order Processing Time
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not shipped or delivered on weekends or holidays.
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You will receive an order confirmation email, and once shipped, a tracking number will be provided.
🌍 Shipping Times & Delivery Estimates
We work with global suppliers to offer the best prices. Please note that delivery times may vary depending on the product and your location.
| Location | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 10–20 business days |
| United Kingdom | 7–15 business days |
| Australia | 10–20 business days |
| Europe | 10–20 business days |
| Rest of World | 15–30 business days |
Please note that these are estimated times. Delays may occur due to customs, holidays, or high shipping demand.
🚚 Shipping Fees
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Free shipping on all orders over $200
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Orders under $200 will be charged a flat shipping rate of $[X].
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Shipping costs (if any) will be calculated at checkout.
📦 Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number and link to track your shipment. It may take a few days for tracking information to update.
🐾 Multiple Items in One Order
Because we work with multiple suppliers, items in the same order may ship separately. Don’t worry – the rest of your items are on the way!
📮 Shipping Delays & Issues
While we do our best to meet delivery estimates, we are not responsible for delays due to:
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Customs clearance
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Incorrect shipping addresses
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Weather disruptions
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Courier delays
If you haven’t received your order after 30 business days, please contact us at [your email] with your order number.
❌ Lost or Stolen Packages
Pawtopet is not responsible for lost or stolen packages that have been marked as “delivered” by the carrier. Please ensure your delivery address is secure. If this happens, contact the shipping carrier directly or reach out to us for assistance
We're here to help you and your furry friends!