FAQs

How long will my order take?

1–3 business days to process, then 10–20 business days to arrive. We ship from overseas warehouses, so it's slower than Amazon — we'd rather say that up front than surprise you.

Is shipping really free?

Yes. Every order, no minimum, no surprise fees at checkout.

Where's my tracking?

You'll get a tracking number by email once your order ships. It can take 3–5 days to start showing updates — that's normal.

Do you ship outside the US?

Not yet.

What if it arrives damaged?

Email us a photo within 30 days and we'll refund or replace it. You keep the item — no return shipping.

Can I cancel my order?

Yes, if it hasn't shipped yet. Email us as soon as you can.

Why do you only sell a few things?

On purpose. Four categories, a handful of things in each, chosen because they solve a real problem. A store with 400 products isn't curating anything.

Who am I emailing?

Us. There's no support team or ticket queue — you email, we answer, usually within a day.

Still have a question?

Email irvinruiz71@gmail.com.